make software work for your cause

Clear thinking about charity tech

Hi, I’m Chris.

// charity sector technologist

I help charities choose, set up, and build the software they need - and make sure it actually makes sense to the people using it.

Having spent 14 years working in the charity sector, I know technical expertise is only part of the equation. Real change comes from understanding an organisation properly—its people, its quirks, and how the work actually gets done.

I’m not tied to any one platform. I’ve done a lot with Salesforce, but also recently built solutions with Bubble and Zapier, and as a full-stack engineer I can write custom code when nothing off-the-shelf fits. The right tool depends on the problem, not the other way round.

I first taught myself to configure Salesforce out of necessity, to help the charity I worked for scale up. Since then I’ve been on a mission to give the sector software it can actually own and maintain—and to build lasting capacity within the organisations I work with. More about me and what I do.

TECH, TRANSLATED

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When CRM goes wrong: the Existential Crisis

Fitting your CRM to your organisation is key for charities who want to use CRM for good. In this post I discuss one big way this can go wrong and how to avoid it.

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